Quality Policy

Quality Policy
To accomplish all our works with high quality, at first time, in complete and uninterrupted customer satisfaction at any time of the day by being based on customer oriented; without compromising from legal legislation and rules, within the frame of ethic rules,

To plan and to apply necessary trainings by accepting that our employers’ development is our development,

To offer our services within the frame of trust, equality, objectivity and business ethics, 

To evaluate internal and external feedbacks, demands, complaints and objections and to find correct solutions as soon as possible,

To commit to comply with the Quality Management System at our institution’s all branches, departments and sections,

To take source based precautions for any problems that may occur/have occurred anywhere at our institution to reach sustainable development philosophy that creates the core of the system, and to take firmer steps to our future by taking lessons from our past mistakes are our QUALITY POLICIES.
FIATA
WCA
UTİKAD
İMEAK DENİZ TİCARET ODASI
KALİTE YÖNETİM SİSTEMİ